Privacy Policy

At Luma Massage, accessible from https://www.lumamassage.co.uk, your privacy is a priority.
This Privacy Policy outlines how we collect, use, and protect your information in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Information We Collect
We may collect and process the following types of personal data:
Name
Email address
 
This data is collected when you:
Submit information via our contact forms
Interact with our website through analytics tools
 
2. How We Use Your Information
We use your data to:
Respond to enquiries submitted through our website
Improve our website functionality and user experience
Monitor basic website performance through analytics
 
3. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent — when you voluntarily provide your information via a form
Legitimate interest — to maintain and improve the website’s usability and performance
 
4. Cookies and Analytics
We may use cookies or basic analytics tools to track anonymised visitor behaviour on our site. This helps us understand how users engage with our content and improve our services.
You can control cookies through your browser settings.
 
5. Data Sharing
We do not sell, trade, or otherwise share your personal data with third parties. Your data is kept private and used solely for the purposes outlined in this policy.
 
6. Data Storage and Security
Your personal data is stored securely in the UK. We implement reasonable physical, digital, and administrative safeguards to protect your information from unauthorised access or disclosure.
 
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict our processing
Withdraw consent at any time (if applicable)
 
To exercise any of your rights, please contact us using the details below.
 
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you may contact us 
 
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our data practices. The latest version will always be available at https://www.lumamassage.co.uk/privacy-policy (or your designated policy URL).
read our Terms & Conditions